Caravan Hire Terms & Conditions
WE RESERVE THE RIGHT TO VARY THE FOLLOWING IF CONDITIONS DEMAND
Families — Robin Hood Caravan Park does not cater for mixed or single sex groups, of any age. Bookings can only be accepted for a family or a couple.
Dogs — You may bring your dog for a charge of £3.50 per day or £20.00 per week inc V.A.T. except in the Ryedale Caravan. Dogs must be ON A LEAD AT ALL TIMES ON THE CARAVAN PARK. Dog excercise areas can be shown by members of staff on arrival. Maximum of 2 dogs per unit. Dogs must not be left unattended at any time.
Payments— A minimum non-refundable deposit of £100 per caravan per week or part week is required and reservations are made subject to caravan being vacant on receipt of your deposit. Balance to be paid 6 weeks prior to arrival. No reminder will be sent for balance payment. Bookings made within 6 weeks of arrival must be paid for in full. Bookings cancelled after this time will not be refunded. Robin Hood Caravan Park (Crows Nest Farm Ltd) recommend that customers take out their own travel insurance. Debit and Credit Cards are free of charge. Cheques to be made payable to Robin Hood Caravan Park.
Cancellations: Cancellations within 6 weeks of arrival are non-refundable. Deposits are non refundable for cancellations more than 6 weeks of arrival. Balances are not payable for bookings more than 6 weeks before arrival. Cancellations must be in writing to firstname.lastname@example.org
Cancellations due to Covid-19 (or variant of). Bookings that can not legally go ahead due to Government enforced travel restrictions will receive a credit voucher for the fees paid to enable the Guest to rearrange their booking. Credit Vouchers will be valid on any caravan or pitch type and any dates (subject to availability) during the current season. It is strongly recommended that Cancellation Insurance covering illnesses including Covid-19 is purchased at the time of booking.
Keys — Keys are available at Reception from 2pm to 6pm on the day of arrival. Please notify in advance of any arrival after 6pm or a later date. We reserve the right to re-let the caravan if not informed. On departure, keys are to be returned to Reception by 10am.
Accommodation — Strictly limited to the number of beds in each type of unit as advertised in the brochure. The management reserves the right to terminate at any time, without refund of any monies if the accommodation is occupied by more than the persons stated on the booking form.
A 3 night minimum booking is required over Bank Holiday weekends and a 2 night minumum booking is required May - October inc.
Equipment — All caravans are fully equipped with cutlery, crockery, cooking utensils, duvets and pillows. You are REQUIRED TO BRING sheets, duvet covers, pillow cases and towels. Showers, WC, Colour TV, fridge and microwave are standard in all models. Central heating as standard in all models.
Gas & Electric — Both are included in the price.
Car Parking — There is parking for one car at each caravan on a hard standing. Extra cars must be left in the car park NOT ON THE GRASS. MOTORCYCLES AND SCOOTERS ARE NOT ALLOWED on the caravan park at any time.
Disclaimer — The management will not accept responsibility for the loss, theft, damage or injury to any person or their property whilst on the premises. Robin Hood Caravan Park (Crows Nest Farm Ltd) are not responsible for any matter of which you were aware and did not bring to our attention during your holiday.
Force Majeure - Robin Hood Caravan Park (Crows Nest Farm Ltd) are not liable for refunds or expenses you incur in the event they are prevented from fulfilling your Booking as a result of circumstances beyond their control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events ("Force Majeure"). For bookings made on or after 26th May 2020, if your stay with us is affected by government guidelines and/or restrictions, you will receive a credit voucher for the total value of monies paid to date. The voucher will be valid on stays up to 7th November 2021.
Robin Hood Caravan Park (Crows Nest Farm Ltd) recommend that customers take out their own travel insurance.