Touring Caravan, Motor Home and Tents - Terms & Conditions
WE RESERVE THE RIGHT TO VARY THE FOLLOWING IF CONDITIONS DEMAND
Families — Robin Hood Caravan Park does not cater for mixed or single sex groups, of any age. Bookings can only be accepted from a family or a couple. Anyone found to have made individual bookings - and then form a group on arrival - may be asked to leave the park.
Dogs — There is no charge for dogs. Dogs must be ON A LEAD AT ALL TIMES ON THE CARAVAN PARK. Dogs must be exercised in the appropriate areas. Maximum of 2 dogs per unit.
Tent Size - We can not accept tents with electric hook up larger than 3m in width due to pitch restrictions. (There is no size restriction for tents without electric hook up)
Payments - A non-refundable deposit of £60 per pitch per week or part week, or full payment when the total amount is less than the deposit required. Reservations are made subject to the site being available on receipt of your deposit. Balance to be paid 6 weeks prior to arrival. No reminder will be sent for balance payment. Bookings made within 6 weeks of arrival must be paid for in full. Bookings cancelled after this time will not be refunded. Robin Hood Caravan Park (Crows Nest Farm Ltd) recommend that customers take out their own travel insurance. Debit and Credit Cards are free of charge. Cheques to be made payable to Robin Hood Caravan Park.
Cancellations: Cancellations within 6 weeks of arrival are non-refundable. Deposits are non refundable for cancellations more than 6 weeks of arrival. Balances are not payable for bookings more than 6 weeks before arrival. Cancellations must be in writing to firstname.lastname@example.org
Cancellations due to Covid-19 (or variant of). Bookings that can not legally go ahead (i.e. government lockdown) will receive a credit voucher for the fees paid to enable the guest to rearrange their booking. Credit Vouchers will be valid on any caravan or pitch type and any dates (subject to availability) during the current season. Cancellations due to government guidelines including Tiers will be checked on the home address provided by the Guest at the time of booking. Cancellations due to positive covid tests must be received by email with proof of a positive test dated within the government advised quarantine duration of the arrival date.
Check in — Sites are available from 2pm on the day of arrival. Please notify in advance of any arrival after 6pm or a later date. We reserve the right to relet the pitch if not informed.
Check out — On departure, site to be vacated by 11am unless alternative arrangements have been authorised in Reception.
Minimum Stays - Electric Pitches A minimum 3 night booking is required over all Bank Holiday weekends and where other conditions demand.
Minimum Stays - Non Electric Pitches A minimum 2 night booking is required over all Bank Holiday weekends and where other conditions demand.
Extras — Electricity is free of charge for all touring sites. Electric hook-ups for tents are limited and charged at £5.00 per night extra. Showers are free of charge. Gazebos can be placed near tents (non electric pitches only) at an additional charge of £5.00 per night.
Motorcycles and Scooters — Are not allowed on the park at any time.
Disclaimer — The management will not accept responsibility for the loss, theft, damage or injury to any person or their property whilst on the premises. Robin Hood Caravan Park (Crows Nest Farm Ltd) are not responsible for any matter of which you were aware and did not bring to our attention during your holiday.
Force Majeure - Robin Hood Caravan Park (Crows Nest Farm Ltd) are not liable for refunds or expenses you incur in the event they are prevented from fulfilling your Booking as a result of circumstances beyond their control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events ("Force Majeure"). For bookings made on or after 26th May 2020, if your stay with us is affected by government guidelines and/or restrictions, you will receive a credit voucher for the total value of monies paid to date. The voucher will be valid on stays up to 7th November 2021
Robin Hood Caravan Park (Crows Nest Farm Ltd) recommend that customers take out their own travel insurance.